Hours after the Jan. 6 assault on the U.S. Capitol, Mike Schroepfer, Facebook’s chief technology officer, posted on the company’s internal message board.
“Hang in there everyone,” he wrote. Facebook should allow for peaceful discussion of the riot but not calls for violence, he added.
His post was met with scathing replies from employees who blamed the company for what was happening.
“I’m struggling to match my values to my employment here,” an employee wrote in a comment. (The employee’s name was redacted in a version seen by NBC News.) “I came here hoping to effect change and improve society, but all I’ve seen is atrophy and abdication of responsibility.”
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Another employee asked, “How are we expected to ignore when leadership overrides research-based policy decisions to better serve people like the groups inciting violence today?”
The comments openly challenged the company’s leadership with a not-so-subtle message: Facebook’s well-documented problems in abetting violent polarization and encouraging the spread of misinformation weren’t getting fixed, despite the company’s investments and promises.
The comments are in thousands of pages of internal Facebook documents given to NBC News detailing Facebook’s internal debates around the societal impact of its platforms. Together the documents offer the deepest look provided to outsiders at the internal workings of the world’s...
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