HR should note balance between security, efficiency, and employee privacy
BY Jezamine Fewins and Joanne Chan 13 May 2025
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As we become more accustomed to using our faces or fingerprints to unlock devices in our everyday life, it’s not surprising that employers in Hong Kong are considering using biometric systems in the workplace. However, employers need to address the significant challenges involved with using biometric data.
Employers are beginning to see the potential benefits of using biometric systems, such as facial recognition and fingerprint access systems, in the workplace. These include enhancing security (such as reducing access to a restricted area), ensuring efficiency (such as eliminating the need for passwords, keys, cards) and monitoring employee wellbeing and performance (such as tracking activity, productivity or stress levels).
However, given the nature of biometric data and the sensitivities around its use and, importantly, its potential misuse, there are significant challenges to overcome when using biometric systems in the workplace.
Here are five top tips to help Hong Kong employers navigate this complex landscape:
The use and collection of biometric data is regulated by the Personal Data (Privacy) Ordinance if such data directly or indirectly relates to a living individual from which it is practicable for the identity of the individual to be directly or indirectly ascertained. Employers should...
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