On 8 July 2026, the government launched its consultation on Workplace Monitoring Technologies (WMT), marking a significant step of the Make Work Pay agenda. The consultation period is open until 30 September 2026 and aims to promote the fair, transparent, and responsible use of WMT.
What do we mean by WMT?
The consultation adopts a broad definition of WMT, describing them as “digital tools used by employers to collect, track, analyse or make decisions based on information about workers and their activities”, and are sometimes referred to as “surveillance technologies”. The type of technologies include those used to observe performance, behaviour, attendance or communications. It also includes data to inform or make decisions affecting workers. The consultation sets out that the use of WMT in the workplace has increased in recent years, particularly following the pandemic. However, the precise extent of its usage is unclear.
Why do employers use WMT?
The government acknowledges that responsible, transparent and proportionate use of WMT has the potential to enhance outcomes for both employers and for workers. It can be used effectively for various purposes including tracking performance, improving processes, identifying training needs, enhancing regulatory compliance, reducing or identifying misconduct; strengthening organisational security and improving health and safety improvements. However, there are risks where WMT is poorly designed, explained or governed. The...
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