The spectacular fall from grace of US healthtech firm Theranos and its CEO, Elizabeth Holmes, which began when three employees contacted state regulators about the company’s misleading claims, highlights the vital role that whistleblowers continue to play in business.

But what if firms could better manage the reporting of misconduct internally and convert employees’ complaints into data that would enable them to detect patterns of harm, thereby enabling them to resolve a problem before it enters the public domain.

That’s what several growing tech companies, including Vault, Navex, SpeakUp and Telli are offering their customers, through platforms that allow employees to report wrongdoing anonymously. In Vault’s case, for instance, complaints are directed to a named manager, who can message the employee, still anonymously, to request more information if needed, before a resolution is reached and the complainant is notified of the result. The system also gives users the option to disclose their concerns only once similar complaints have been registered.

According to Vault’s co-founder and CEO, Neta Meidav, adopters of her firm’s tech are reporting a 70% average increase in the number of internal complaints received, while the time taken to resolve them has fallen by half. This, she says, points to a new era in employee-generated data that, when acted on correctly, can not only save companies the costs of litigation and all the associated reputational damage; it can also...

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