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Friday, March 13, 2026

Howard Levitt: Why fear has come to define workplace culture - Financial Post

When employers know that timing alone can trigger scrutiny, they act differently. They hesitate. They avoid confrontation. They defer decisions. They do not document performance issues candidly. They let misconduct linger.

This hesitation erodes workplace culture. High performers disengage when poor performance is tolerated. Managers become reluctant to lead. Teams fracture. Productivity drops. The very policy protections meant to ensure fairness become tools that encourage avoidance and ambiguity.

Ironically, such risk-avoidant behaviour often strengthens future claims. Inconsistent enforcement and ad hoc management create gaps that can be reframed as discriminatory. Tolerating misconduct fuels poisoned workplace allegations. Avoiding documentation invites speculation. Settling weak claims trains the workforce to litigate rather than perform.

The fix is not simple. Better training of managers matters, but it does not change the structural incentives which reward tactical claims.

Employers must also understand the legal landscape and plan accordingly. Documentation also matters. Clear performance records, consistent policy enforcement and transparent decision-making are not optional but are the foundation of defensible management.

Employers must also recalibrate their risk tolerance. Protected grounds do not confer immunity from accountability. Asserting a legal right is not a veto over discipline. Accommodation does not mean surrender. Fair management and legal...



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