ICE activity is again drawing widespread attention, with enforcement actions that carry direct implications for employers. An ICE visit is no longer a theoretical risk – it’s a real-time event that can disrupt operations and demand immediate decisions.
In those first few minutes of an ICE visit at work (or near a worksite), who engages and how the situation is handled often determines what happens next.
Employers can handle ICE visits safely and professionally, but it requires preparation and a calm, disciplined response, according to Jon Hyman, a management-side labor and employment attorney at Wickens Herzer Panza. His firm recently shared practical guidance for employers on handling ICE encounters.
First, stay professional. Do not panic or react impulsively. Calm, measured responses help prevent small missteps from turning into larger problems.
Second, notify the designated point person. Every employer should identify one individual responsible for handling all agency visits, including ICE agents. Reception staff and managers should be trained to immediately notify the point person and never attempt to handle the situation themselves; company leaders must make it clear that this rule is non‑negotiable and will be enforced without exception.
Third, call counsel immediately. A short conversation at the outset can prevent missteps that create bigger problems later. Your attorney cannot help if they do not know ICE has arrived at...
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