Nooses. White supremacy symbols. A manager who punished a worker for speaking up. That’s what the EEOC says happened at a crane company — and the fallout cost more than half a million dollars.
But headline-grabbing figures and legal findings only tell part of the story. This case shows an ongoing challenge for HR leaders: the significant impact that racial harassment and retaliation can have on workplace culture, employee trust and an organization’s reputation. Overlooking these risks can result in losses that are harder to quantify in dollars and cents — such as talent loss and diminished morale.
What Went Wrong
Alleged racial harassment in Texas led to serious legal and reputational consequences.
According to the EEOC, four Black employees at TNT Crane & Rigging, Inc. faced blatant racial harassment, including nooses and white supremacy symbols openly displayed at work. The employees were also called the N-word by co-workers and managers, the lawsuit asserted.
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A white employee said he reported the misconduct to his managers and HR, but the company failed to take effective action to stop the harassment. Instead, he said they retaliated against him for making the complaint by cutting his hours and pay, forcing him to quit.
In 2023, the EEOC filed a...
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