Two housekeepers at the Hyatt Regency Long Beach have filed a class-action lawsuit against the hotel, claiming they weren’t paid double-time when it was merited and often missed their legally required 10-minute breaks because of heavy workloads.
The suit, filed Wednesday, Feb. 1 in Los Angeles Superior Court, says the workers are guaranteed those rights under the California Labor Code, the California Unfair Competition Law and the Long Beach Hotel Working Conditions Initiative, which voters approved in November 2018.
Hotel management did not respond to calls and emails seeking comment on the lawsuit.
The lawsuit says Hyatt violated the “humane workload” provision of the initiative, which mandates that hotel workers who clean rooms amounting to more than 4,000 square feet of floorspace during an eight-hour shift earn double their regular rate of pay.
The complaint further alleges the hotel failed to make wage records available to employees in a timely fashion as mandated by the initiative and forced housekeepers to work more than 10 hours on some shifts without their consent.
It additionally claims Hyatt failed to post signs on guest room doors telling travelers that hotel employees are protected by law from threatening behavior and are equipped with panic buttons when working alone in guest rooms.
The plaintiffs include housekeepers Michelle Bain, Carmen Luna and other coworkers who claim to have endured similar treatment. The lawsuit estimates that number to be more than...
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