Singapore's Magistrate Court recently dealt with a case involving multiple charges against a 32-year-old man who engaged in abusive behaviour towards public service workers on separate occasions.
The incidents occurred at two different locations over a 13-month period. The accused faced three distinct charges: using insulting words towards a public service worker under the Protection from Harassment Act 2014, causing hurt by a rash act, and voluntarily causing hurt through assault.
His defence strategy varied across the charges, claiming he did not understand the meaning of certain language due to his ethnic background, arguing that his actions were accidental rather than deliberate, and asserting that he acted in self-defence when physically confronted.
Public service workers face harassment
The first incident took place at Bukit Batok Polyclinic in August 2022, where the accused accompanied his pregnant wife for medical services.
His wife was seeking assistance to add a ComCare letter to her records when tensions arose with a senior patient service associate. The prosecution's case relied on witness testimony from three individuals present during the confrontation.
The patient service associate testified that after a verbal altercation with the accused's wife, the accused approached her station and used a Hokkien vulgarity against her.
She explained that she could remember the exact word used because she was "scolded by [the accused] and she felt embarrassed as there...
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