ALBANY — Warehouse workers at delivery and courier firms including Amazon and UPS will have new protections against what activists say are unrealistic work quotas, thanks to a law signed last week by Gov. Kathy Hochul.
The Warehouse Worker Protection Act covers manual warehouse employees including those at warehouses operated by courier and delivery services.
The new law requires that warehouse companies provide their employees with documentation of their expected work quotas when they are hired, or when the law takes effect, which is two months from now.
Employees must also be given copies of their quotas when changes are made. They also have the right to request their quota at any time, even after their employment ends.
Additionally, the quotas, which set expectations, for instance, on how many packages must be moved or placed into shipping areas, cannot interfere with lunch, rest or bathroom breaks.
The measure was sponsored by Queens Democratic state Sen. Jessica Ramos and Bronx Democratic Assemblywoman Latoya Joyner, who chair their conferences’ labor committees.
It was spearheaded in part by New Yorkers for a Fair Economy, a coalition of unions including the Teamsters, which represents UPS employees; the Amazon Labor Union, which represents the Staten Island Amazon fulfillment center,; and the Retail, Wholesale and Department Store Union.
Amazon in recent years has been the target of complaints about what employees have said is a grueling work pace at its large...
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