The Competition and Markets Authority (CMA) has published an online reporting form, encouraging consumers to report businesses which engage in ‘misleading tactics’ such as pressure selling, hidden charges, subscription traps and fake reviews. Alongside this form, the CMA has issued an open letter to all businesses that are involved in the online sale or promotion of goods, services or digital content to UK consumers to help them avoid certain types of pressure selling and comply with the law. This should be of interest to online retailers, service providers, marketplaces and other businesses that design online stores or produce content relating to price reductions and the availability of products sold online.

To mark the launch of the new phase of its ‘Online Rip-Off Tip Off’ campaign, the Competition and Markets Authority (CMA) has published an online reporting form, encouraging consumers to report businesses which engage in ‘misleading tactics’ such as pressure selling, hidden charges, subscription traps and fake reviews. Alongside this form, the CMA has issued an open letter to all businesses that are involved in the online sale or promotion of goods, services or digital content to UK consumers to help them avoid certain types of pressure selling and comply with the law. This should be of interest to online retailers, service providers, marketplaces and other businesses that design online stores or produce content relating to price reductions and the availability of...

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