Saeeq Shajjan's law firm in Kabul spent the past eight years working as the local legal team for the Canadian Embassy in Afghanistan.
But with about two dozen of his employees still stuck in the Taliban-held country, Shajjan said the Canadian government is now doing little to help them.
"These are people who did all they could to help the Government of Canada, to help support the mission of Canada in Afghanistan — and it's time to make sure the Canadian government is returning the favour," he said.
"Unfortunately we are not hearing anything."
Shajjan's employees have submitted all the necessary paperwork to be considered for Ottawa's special immigration measures for Afghans who worked alongside the Canadian government.
Shajjan has even provided letters from Canadian government officials he worked with in Kabul, describing his team's efforts for the embassy and the risks those left behind now face.
A major Canadian law firm, Cassels Brock & Blackwell LLP, is also working on their cases after hearing Shajjan's story on CBC's The Current.
Yet Shajjan's employees have yet to get a direct response from Immigration, Refugees and Citizenship Canada (IRCC) on how to proceed with their applications, receiving only generic auto-reply emails instead, some of which were shared with CBC News.
It's unclear why — but they appear to be caught in what experts describe as an overwhelming backlog.
And as time drags on, Shajjan said they're becoming increasingly fearful for their safety...
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