Article contributed by Emily Gaston, Stanton Law
Hospitality businesses’ success depends largely on their employees. Recruiting, hiring, and retaining (RHR) the right candidates and the best employees should be a top priority. As an employer, how can you improve your RHR?
Start by determining which area of RHR is most in need of improvement. Consider the systems, short term worker policies, and culture designed to facilitate each.
Recruiting
Recruiting is an ongoing effort that requires dedicated time and budget. To remain competitive, regularly reevaluate your company’s brand and culture to better promote what you have to offer. A company’s brand is more than words, and the most effective brand identities start with honest internal reflection.
Finding the right candidates is never easy, but a clear and accurate description of the job goes a long way toward attracting the right candidates. Ultimately, no one likes to be lied to, and not everyone wants the same thing.
It’s crucial to highlight information that sets your company apart from the competition. Not every distinguishing characteristic will matter to every candidate, but collectively, they give an impression of the company’s values and culture. Providing realistic job previews help to hire and retain the right employees.
Hiring
In addition to competitive pay rates, workers are looking for total compensation when selecting an employer, including quality health benefits, perks, work/life balance, growth...
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