Whether it’s working with major law firms or big companies, most LegalTech startups have prioritized the business-to-business (B2B) aspect of the sector, leading to significant innovation in that space in the last five to 10 years.
This one-sided focus, according to Pierre Proner, co-founder and CEO at U.K. LegalTech firm Lawhive, has created a huge gap at the consumer side of the market, where high legal prices and lack of access to lawyers often prevent consumers and small businesses from seeking quality legal aid or upholding their legal rights.
It’s this gap that Lawhive has been trying to close since it launched 18 months ago, providing an online platform connecting lawyers to potential clients, many of whom “have had a legal problem for two to three years that they have not been able to solve,” he told PYMNTS in an interview.
Today, the U.K. firm operates across 12 different areas of law, including cases related to employment, family law, property and wills.
Another area where they’ve seen a huge demand for legal support is around consumer rights cases such as refunds and compensation for canceled flights — an issue Proner and his co-founders experienced during the pandemic, eventually inspiring the launch of Lawhive. That particular area, he said, continues to be a huge growth driver for the company.
Meeting Lawyers’ Demand for Flexibility
According to Proner, there’s a major trend and movement away from the traditional law firm model, with an increasing number of...
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