Does your company have an incident response plan in case your personnel related digital and cloud based platforms are shut down? Federal and state laws require companies to maintain compliance with personnel related regulations, regardless of such failures. A recent incident highlights the need for your company to be prepared now.
On Saturday, December 11, 2021, the Ultimate Kronos Group (UKG or Kronos) sent a notice to its customers— that it was “made aware of issues impacting the availability of UKG solutions using the Kronos Private Cloud (KPC).” These impacted systems—including UKG Workforce Central, UKG TeleStaff, and Banking Scheduling Solutions—are software that many employers rely on for managing critical personnel operations including timekeeping and payroll.
Kronos has informed its customers: “At this time, we still do not have an estimated restoration time and it is likely that the issue may require at least several days to resolve. We continue to recommend that our impacted customers evaluate alternative plans to process time and attendance data for payroll processing, to manage schedules, and to manage other related operations important to their organization. For additional assistance, please open a case in the UKG Kronos Community. UKG Support Representatives are available to assist walking you through alternatives.”
While this incident is limited to Kronos customers, leaving many employers scrambling to figure out how to make payroll, keep track of...
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