Training is a significant expense for employers. But according to LinkedIn's 2022 Workplace Learning Report, having "opportunities to learn and grow" is the top driver of a great work culture.
A potential solution is to train employees to then train their colleagues and co-workers. Kaplan, a global educational services company based in New York City, has successfully trained employees to train their fellow workers. The firm acknowledges that it's well-positioned to do so because of the work it does, but its leaders believe the concept can work in many organizations. The concept of "train the trainer" is not new, but during the pandemic, Kaplan discovered that new opportunities emerged to fill the need to replicate in-person experiences virtually. Kaplan's idea is to create opportunities for employees to share their expertise with colleagues. Leaders did this through a virtual conference produced and hosted entirely in house: the Develop U Virtual Conference (DUVC). They sent a survey to all employees inviting them to suggest a skill area for a session they could lead—an opportunity to gain exposure within the company while also contributing to their professional and personal development. Other employees were recruited as "producers" for the sessions—supporting the presenters and managing chats, breakout rooms and Q&As. The DUVC's first year was a success, and the firm is incorporating lessons learned as it continues the program. During the DUVC's second year, more...
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