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Donald Trump has launched a new AI-powered government chatbot, America.gov, which he has described as a “one front door for every single question” for Americans seeking information about the government.

The platform is designed to bring information from 29,000 US government websites into a single portal. But its launch has drawn attention for another reason: because the chatbot was challenging Trump's own false claims and fact-checking them, and then changed course entirely by refusing to answer certain questions.

We tested the chatbot by asking whether there was widespread fraud in the 2020 presidential election. It responded that it only answers questions about US government services: "I help with official U.S. government services and information. I do not comment on political or legal status of individuals." We received the same response when asking whether Trump had been convicted of felony charges. We also asked about Trump’s own claim that he inherited the “worst inflation in history”. Again, the chatbot declined to answer.

Those responses differed from answers reported earlier in the rollout.

CNN senior correspondent and longtime Trump fact-checker Daniel Dale asked America.gov about the 2020 election and received an answer that contradicted Trump’s claim that the election was stolen. The chatbot cited official information showing that there was no...

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