After a severe weather event, insurers are faced with two immediate challenges: responding quickly to customers and validating what actually occurred at a property level.
In high-volume catastrophe events, delays and uncertainty can create operational pressure across claims teams, assessors, contractors, and customer support. Questions like “Did hail actually impact this address?” or “Was lightning activity present at the reported time?” become critical, especially when thousands of claims are arriving simultaneously.
By providing historical and date-specific reports for severe weather events, EWN is helping insurers with independently verified weather evidence that supports faster, more accurate, and more defensible claims decisions.
Australia is experiencing more frequent and severe weather events, with hailstorms, severe thunderstorms, and lightning outbreaks driving billions of dollars in insured losses each year.
For insurers, this means increased claim volumes during major events, greater pressure on claims handling teams, rising fraud and dispute risks, increased customer expectations for rapid outcomes and more scrutiny around claims consistency and decision-making. It is critical that decisions are accurate, consistent, and supported by trusted evidence.
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