Shifting deadlines, a withdrawn request, then a mailed termination notice he says blindsided him
A disabled Army veteran says CarMax fired him while his leave paperwork was still moving through the company's own system.
That is the heart of a lawsuit Kyle Roman filed on June 5, 2026, in federal court in Richmond, Virginia. For HR teams, it reads less like courtroom drama than a cautionary tale about an interactive process that came apart at the seams.
Roman started at CarMax in September 2005 and worked his way up to Buyer at the company's West Broad Street location in Richmond. He is, according to his complaint, a disabled Army veteran living with ulcerative colitis and related conditions. After surgery around 2013 to remove his large intestine, he says he needed timely restroom access and flexibility to manage flare-ups.
The filing says Roman first asked for an accommodation plan around November 2020. He alleges his supervisors said they would loop in HR but never did, and that one manager repeatedly told him he "did not need an accommodation plan." His condition worsened, and he went on approved medical leave in March 2021.
Then came the paperwork. CarMax had approved extended leave through October 28, 2023. Roman says he submitted his medical certification on October 6, ahead of the deadline - but his doctor left off the leave start and end dates.
What happened next is the part HR readers will study. Roman alleges that on November 2, 2023, an accommodations...
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