ChatGPT, a generative artificial intelligence (AI) tool, can help employers with myriad HR functions, including writing job descriptions. Indeed, I have tested the tool and found it quite helpful as a starting point for job descriptions.
However, ChatGPT doesn't replace or otherwise remove the need for HR thinking. There are many issues AI does not address, including those discussed below. When crafting job descriptions, HR should consider the following issues using authentic, rather than artificial, intelligence.
Minimum Job Requirements
To increase the diversity of the applicant pool, we need to consider what existing minimum requirements are not actually needed and may narrow the number of applicants unnecessarily. For example, more employers are putting the college degree on the chopping block.
For some positions, a college degree truly may not be necessary. But for other positions, it is job-related and further serves as an objective basis to determine who should or shouldn't get an interview. Remove the objective requirement and it is much easier for an applicant who wasn't interviewed to bring a viable claim of unlawful discrimination.
If we focus only on diversity, what we may increase is litigation. So be sure to balance increasing diversity with mitigating legal risk. AI cannot find the balance for you.
Essential Functions
If there is an accommodation request, an employer may need to modify how essential functions are performed, but it does not need to eliminate...
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