Four years of approved remote work, gone in one email, the auditor alleges
A longtime Wells Fargo auditor with multiple sclerosis says the bank's return-to-office push cost her four years of approved remote work - and her career.
Syreeta Lane sued Wells Fargo Bank, N.A. on May 8 in federal court in Charlotte, accusing the bank of violating the Americans with Disabilities Act and the Family and Medical Leave Act after it refused to renew the full-time telework accommodation she had used since 2020.
Lane, a Lead Audit Manager who joined Wells Fargo in January 2008, was diagnosed with MS in December 2014 and told the bank the following year, according to the complaint. Her doctor later certified that a shared office posed a serious risk to her compromised immune system. The complaint says her audit work was done entirely remotely throughout her career - clients were spread across the country, and every meeting happened by phone, email or video.
For four straight years, the filing states, Wells Fargo approved her full-time remote work and intermittent leave without question.
That changed in June 2024. Lane submitted her annual renewal with a physician's certification that full-time remote work was "medically necessary" through July 2025. According to the complaint, the bank's accommodations team sat on the request for roughly two months. After Lane escalated, her assigned representative told her by phone the renewal would go through in full, pending sign-off from her direct...
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