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Employee relations is a hot-topic buzzword in business circles these days, and for good reason: the relationship between an employer and its employees is an integral part to the longevity of any successful company or organization. But for something so critical to business operations, the details can be irritatingly vague and general.

Our guide to employee relations provides an overview of what employee relations entails, reasons as to why it is so important and some strategies that any company—big or small—can try implementing to improve the relationship employers maintain with employees.

Definition of Employee Relations

Employee relations refers to the relationship between or among an employer and its employees. Depending on the context, the term has both practical and theoretical applications. Certain companies may have a dedicated team for maintaining and improving employee relations and this term may refer to this team. In other cases, the term may refer to theories, plans and policies designed to support employees and their interests. Regardless of the approach, employee relations are typically overseen by a company’s human resources department.

Employee relations concerns the building of positive relationships and interactions among employers and employees, and at a broader level helps foster a sense of...

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