For restaurant owners, happy employees are one of the two main keys to a thriving business (the other component is, you know, customers). That's why it's troublesome to see that between 2019 and 2020, the overall turnover rate for the food and hospitality industry increased almost 53% to an astronomically high 130% (via QSR Magazine). Nation's Restaurant News reports that as of January 2022, the rate of employees quitting has jumped from 4.8% to 6.9%, while the hiring rate has remained the same for 2020 and 2021 at a little over 8%.
It's not just a difficult industry for owners either — as an employee, it's equally tough (and if you've ever worked in the food industry, you can attest to this statement). Long hours, low pay, little or no benefits, no real room (or opportunity) for growth, and less than ideal scheduling are all contributing factors to worker dissatisfaction. However, according to Indeed, employees at Ruth's Chris Steak House have an overall positive view of working for the company. The company must be doing something right to differentiate itself from other restaurant employers.
But is working at this upscale dining chain really that great? There has to be a downside. The answers lie below, so read on to see what it's really like to work at Ruth's Chris Steak House.
Ruth Fertel (the founder of the Ruth's Chris Steak House chain) knew that her lofty aspirations for restaurant glory weren't attainable without the...
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