A new anonymous "whistleblower" tool launched by the Grocery Commissioner is designed to lift the lid on practices and conduct that may be hampering competition in the $25 billion sector.
Grocery Commissioner, Pierre van Heerden, says the tool, which uses the WhistleB system incorporates state-of-the-art data security and privacy, encrypting data and information provided. A similar system has been offered by the Commission since 2018 to report alleged cartel conduct to its competition branch.
Mr van Heerden says this confidential channel enables people to remain anonymous, removing any risk of retaliation, when coming forward to the Commission with information about concerning or inappropriate behaviour.
"We're aware of situations where players in the grocery sector, such as suppliers, may believe they are being mistreated by a major supermarket, but are concerned about being disadvantaged if they share information with the Commission – they can now do this easily and without fear.
"This is a sector that touches every New Zealander, so it's crucial that in conjunction with the obligations on the regulated supermarkets, we are aware of and can act on all potential issues for the long-term benefit of Kiwi consumers.
"Every New Zealander has a vital role to play in shaping the future of grocery shopping in New Zealand, and so it's important that they all feel they can share information with the Commission safely."
Mr van Heerden says his focus under the Grocery Industry...
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