Future of Work

• Technology has the ability to expand our work possibilites, but also to harm worker privacy, autonomy and civil liberties.
• This is why organizations need to ensure that the workplace technologies they adopt are implemented in a human-centred way benefitting both employer and employee.
• Using tools like co-design and participatory technology assessments can include workers in the process of implementing workplace technology for the well-being of all.

Even before the pandemic, a Gartner study revealed that 50% of surveyed large employers were using nontraditional monitoring techniques. These techniques accelerated in the pandemic era, as businesses sought to track worker engagement remotely.

Algorithmic management in warehouses and call centres has made work more stressful, gruelling, and dangerous. Such technologies have eroded worker privacy, autonomy, and civil liberties.

Have you read?

However, simple and advanced technologies also nearly singlehandedly carried the world through the height of the pandemic. They maintained and expanded work opportunities, and ushered in a new normal for work-life balance, which was enabled by flexible work arrangements for workers of all socioeconomic statuses.

It's clear that workplace technology can improve worker well-being – or make it worse. Now more than ever, in order to compete globally and contribute to a fairer future of work, business leaders such as chief executives, information, technology, and human...

Read Full Story: https://www.weforum.org/agenda/2022/06/why-workplace-technologies-must-be-a-w...