After all, she is usually in the laundry room cleaning the soiled sheets and dirty towels they leave behind.
Hernandez’s workday typically begins at 7 a.m. and, since she’s often required to work extra hours, she sometimes stays on the job into the evening. Even though guests frequently fork over $300 a night for a room, Hernandez says her employers don’t always pay her the small supplemental overtime she legally earns. Despite three decades doing this sort of work in the Arizona desert, she has often received her paycheck at her current job and discovered “they’d short me on hours.”
The problem is that Hernandez, who turns 60 this year, depends on that overtime pay to help buy groceries, pay the rent and build a little financial security. The loss of five or six hours of overtime pay is both disheartening and detrimental. “I’d be planning for an extra bump in my check and, when it wouldn’t be there, it would be a blow and I would have to scramble to make ends meet.”
Representatives for the hotel and the parent company, Hyatt, did not respond to repeated requests for comment.
Millions of workers in the United States lose overtime pay when employers do things like manipulate the accounting of their work hours. It is difficult to nail down the precise losses to workers from such employer tactics, but a 2017 Economic Policy Institute study of the nation’s 10 most populous states calculated that employees living in them lose more than $8 billion a year due to wage theft.
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