Fairholme House in Church Street, Bodicote is a residential care home providing personal and nursing care to up to 22 older people, some with dementia.
The Care Quality Commission (CQC) sent in two inspectors and an expert following receipt of concerns about poor care in various areas of the service. At the time of the inspection on May 31 there were 16 residents, some of whom were not able to talk to the CQC staff.
The inspectors’ report said: “We received concerns in relation to staffing, recruitment, training, medicines management, records, activities, quality of care and management of the home. As a result, we undertook a focused inspection to review the key questions of safe, effective, responsive and well-led only.
“We found people's medicines were not always managed safely due to poor stock control, a lack of guidance and staff competency assessment.
“People were not always safe from the risk of fire due to a lack of staff training and knowledge and risk assessments not being in date. The provider's maintenance and monitoring systems were not always updated to maintain people's environmental safety.
“The provider had no clear process of managing accidents and incidents and as such there were no lessons learnt. We found people's records were not always up to date and some of them had conflicting information.
“New staff received induction and training, however, the content could be improved. We have made a recommendation about staff induction.”
The inspectors found...
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