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Saturday, November 29, 2025

‘Entirely false’: Jacksonville’s telehealth contractor denies fraud allegations ahead of Duval DOGE meeting - News4JAX

Councilman Rory Diamond told News4JAX he has received many calls alleging fraud, conflicts of interest involving Healthlink JAX contractor Telescope Health

JACKSONVILLE, Fla. – Jacksonville’s telehealth contractor responded on Wednesday to fraud allegations regarding its management of the city’s telehealth program, which provides health care access for Duval County residents.

Telescope Health sent a statement to address what it called “false allegations” about its telehealth program, Healthlink JAX, saying in part that it has not “engaged in fraud, and any allegation to the contrary is entirely false and without merit.”

The company’s response comes the same day the Special Committee on Duval DOGE emergency is expected to hold an emergency meeting to discuss the telehealth program. The meeting was prompted after City Councilman Diamond raised concerns about potential misuse of taxpayer funds, conflicts of interest, and allegations of fraud related to the contracts with the telehealth company.

Diamond told News4JAX that he has received numerous calls and messages from government insiders and others alleging fraud and conflicts of interest involving the telehealth contracts.

“I just want to get to the bottom of it and put it out in the sunshine so that the people of Jacksonville know one way or the other if their contracts are fair,” Diamond said.

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