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Car rental giant Hertz is facing a lawsuit in which dozens of people allege they were arrested for driving stolen vehicles when they leased cars from the company.
CNN reported on Friday that 47 Hertz customers had filed a lawsuit in which they said they had been caught completely off guard by the arrests—some of which had happened at gunpoint or resulted in them being jailed.
Some of the claimants reportedly said they had lost their jobs in the aftermath of being arrested.
The lawsuit, filed in Delaware Superior Court, accused Hertz of deep-rooted errors in the way it reports vehicle thefts, according to CNN.
These alleged failures included not recording extensions of car rentals, making false accusations about customers not paying, failing to keep track of its own vehicle inventory and not correcting false reports that had been filed to the police.
A spokesperson for Hertz was not immediately available for comment when contacted by Fortune, but the company told CNN it was dedicated to “doing right by our customers.”
“We are reviewing and considering each claim brought against Hertz on its individual merits," they said. "We have begun extending settlement offers to dozens of claimants and will continue to do so on a case-by-case basis.”
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