Amid provider shortages and a fierce competition for talent, employee attraction and retention has become a top priority for healthcare leaders.
During an August Becker's Hospital Review webinar sponsored by Workday, a human capital management software vendor, three healthcare leaders with deep knowledge of healthcare's talent management challenges discussed how authentic employee engagement can nurture and optimize talent without leading to burnout. Panelists were:
- Sarah Hickman Auger, industry director, healthcare solution marketing, Workday (Moderator)
- Mary Alida Brisk, chief talent and learning officer, Ann & Robert H. Lurie Children's Hospital (Chicago)
- Viktor Reznicek, principal, KPMG
Three key takeaways were:
- The talent shortage is at the root of healthcare's multiple crises. While the clinician shortage was a problem before COVID-19, it has gotten worse since the pandemic. "The talent shortage is a serious challenge for all of us in healthcare and something for which we need to build strategies to address tactically, and also strategically," Mr. Reznicek said.
Other challenges include declining reimbursement, increasing labor costs, rising inflation, intense competition for talent, slow hiring processes and misalignments between physician and patient schedules that lead to excessive appointment cancellations and revenue loss. To grow revenue faster than expenses, there is an acute need for organizations to do more with less.
- Technology is essential to...
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