After about a day of public outrage over its alleged business practices, MEXC has begun what looks like a full-scale reset, one launched by the same critic who nearly tore it down.

White Whale, the anonymous account that helped expose MEXC’s frozen funds crisis, is now stepping in to help reform the exchange, not as a paid contractor, but as an unpaid advisor.

The development came after MEXC executive Cecilia Hsueh publicly apologized to White Whale over the mishandling of his account, which triggered a widespread thread from X user Mystral accusing MEXC of allegedly freezing millions in user funds and engaging in sexual relations with one another.

Behind the scenes, Cecilia and the White Whale had held a one-hour video call, and what came next was even more unexpected: White Whale offered to support the exchange’s turnaround efforts, despite having helped lead the campaign that damaged its credibility.

“My offer… was sincere,” White Whale shared on X. “If you truly want to fix what was broken—I’ll support you.” He offered to join MEXC’s effort with no compensation, citing his experience building and managing platforms. “A better MEXC only improves crypto as a whole,” he added.

Cecilia accepted the offer publicly: “We’d be more than happy to have you onboard as an advisor,” she replied. “We’re genuinely grateful for the push you gave us, it became the catalyst for MEXC’s transformation.”

She also acknowledged their “rounds of back and forth,” but said both sides now share...

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