×
Tuesday, September 1, 2026

Willis Towers Watson denied older director promotion, lawsuit alleges - hcamag.com

She beat her sales target by 330%, then watched four younger colleagues get promoted

A 64-year-old director says Willis Towers Watson denied her a promotion because of her age, then moved to hand her clients to younger colleagues.

That is the claim in a lawsuit filed July 29, 2026, in federal court in Michigan against Willis Towers Watson US LLC. The plaintiff, a director in the firm's Michigan Health & Benefits practice who joined in 2016, says she was a consistent top performer.

Her 2025 numbers, as set out in the filing, were strong. Against a $1.5 million sales goal, she says she booked $4,943,000 - about 330% over target. Her book-of-business growth goal was 5%; she says she reached 50.6%. She was asked to retain 92% of her clients and says she kept all of them. Her billable-hours goal was 1,100; she says she logged 1,336.

Even so, the complaint says her manager told her in the fall of 2025 that she would not be considered for promotion to Senior Director in the April 1, 2026 cycle. The reason given, according to the filing, was that two Statements of Work had been signed late. She alleges those delays came from the firm's own internal indecision - one contract, she says, took more than 1.5 years because senior leaders could not settle on terms.

The complaint alleges the late paperwork was then used to hold her back at each step. She says she rated her own performance a 5 out of 5 and was told a 5 was "not possible" because of the late Statements of Work, then...



Read Full Story: https://news.google.com/rss/articles/CBMiywFBVV95cUxON3cwaERlbzlWR0ZkNmpnTS0z...