The Seattle City Council passed an ordinance today, sponsored by Councilmembers Lisa Herbold (District 1 – West Seattle and South Park) and Andrew J. Lewis (Pioneer Square to Magnolia), that protects app-based workers from being unreasonably deactivated from their platforms.
The App-Based Workers Deactivations Rights Ordinance, the latest PayUp legislation, requires network companies to base deactivations on reasonable policies and provide app-based workers with notice, records, and human review of all deactivations. App-based work, such as on-demand food delivery, pet sitting, or grocery shopping is one of the fastest-growing job sectors in our economy. While ride-hailing app-based workers already have deactivation protections in Washington State, this legislation is the first to cover app-based workers who perform delivery and other personal services.
“App-based work is work. It is done by human beings who deserve a stable work environment. Their livelihoods should not hinge on the decisions of an algorithm,” said Councilmember Herbold. “This law, the first of its kind in the nation, will protect app-based workers from arbitrary deactivation and give them meaningful recourse to appeal to a human being if they are deactivated. Thank you to everyone who has been involved in deep community engagement and difficult dialogue, doing their part to stand up for these workers.”
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